Technology

Our software toolkit enables to create an external dialogue quickly and easily.

We developed our software entirely based on our own methodology – end-to-end customer engagement. It means that we develop in strong partnership with our customers.

Among they key distinguishing ingredients:


  • Customers want full control of the look&feel and presentation of the site: we do that
  • Customers want the solution to be future-proof and enable integration with social networks and other site: we do that
  • Customers want a rich set of features for the advanced users yet a set of functionality making it easy for newcomers and passive visitors to discover the site: we have that !

technology

From a technology point of view, our architecture is built on Ruby on Rails and ‘uniform content’, which means that every type of content (discussion forum, wiki, etc…) shares common attributes (e.g voting, commenting), making it truly easy to mix different contents while keeping a consistent experience, and very easy to add new types of content.